Pop up codes not working

  • jennyjsf
    Asked on June 4, 2020 at 5:12 PM

    Hi guys,


    I am using the form builder to integrate it to fmg suite but our developers say the pop up code doesn't work. Wondering what I can do to fix this?

    Jotform Thread 2369109 Screenshot
  • Kenneth JotForm Support
    Replied on June 4, 2020 at 9:43 PM

    Thank you for reaching support,

    Apologies for the inconvenience, it could be due to your website stripping off javascript codes, if it does, then the pop-up code will not work.

    See this Related Guide: https://www.jotform.com/help/447-How-to-Open-Your-Form-in-a-Popup-Window

    We would like to suggest using the iFrame method to embed the Form, and use or create a custom Pop-up script to execute the action: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes.

    Best.