I forgot the credentials of my account

  • Profile Image
    Sabnum 
    Asked on June 05, 2020 at 03:11 AM

    Hi,

    I haven't used the forms for a long time and am not sure of my log in details. I think my user name was

    mail@islamiccounselling.info but this is an email that is no longer used. 

    Some forms have been submitted by applicants but im not sure where they've gone to,

    Please advise urgently! 

    Thanks

    Sabnum


  • Profile Image
    jherwin
    Answered on June 05, 2020 at 06:10 AM

    Hello Sabnum - That form you mentioned is in the ICAdmin account.

    The email address linked to that account is l*islamiccounselling20**@gmail.com. If you still have access to that account, you can use that to reset the account password.

    Guide: How-to-reset-JotForm-account-password