My account was recently suspended

  • Cindi Michael Barba
    Asked on June 8, 2020 at 10:12 AM

     My account was recently suspended because of fields requesting credit card information that wasn't through a payment gateway. To comply with the terms of service I will remove the fields in question.

  • David JotForm Support Manager
    Replied on June 8, 2020 at 11:45 AM

    Hi, we have now deleted the guilty fields. Your account is now activated. If you need to set up a multiple payment form, please check the following guide: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form