Are we able to extract responses gathered from Forms after the end of subscription?

  • kalvinhoe
    Asked on June 9, 2020 at 6:07 AM
    2. Able to extract responses gathered from Forms after the end of subscription
  • Ashwin JotForm Support
    Replied on June 9, 2020 at 6:08 AM

    Please note that free account has submission storage limit of 500 submissions. When you cancel your subscription and your account is downgraded to free plan, all over quota submissions in excess of 500 submissions will be deleted automatically. 

    I would suggest you to please export your submissions before you cancel subscription. The following guide should help you: https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once 


     Hope this helps.

    Do get back to us if you have any questions.