Missing submissions after upgrade

  • sidharthjain
    Asked on June 10, 2020 at 6:09 AM

    MY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICESMY DATA MISSING AFTER AND BEFORE PAYMENT, PLEASE DO SOMETHING OR I SWITCH IMMEDIATLY FROM YOUR SERVICES

  • Sam_G
    Replied on June 10, 2020 at 8:55 AM

    Hi Sidharthjain,

    Thank you for contacting Support.

    We have recalculated your submissions.
    Kindly check if the issue still persists.

    If you're still experiencing issues with your submission, may we please ask for the form in question?
    Guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    We will wait for your response.

  • sidharthjain
    Replied on June 18, 2020 at 5:45 AM

    still not resolved, This is uselesss


  • Richie JotForm Support
    Replied on June 18, 2020 at 8:04 AM

    I have refreshed your total submissions and I can see now you have  16k worth of total submissions.

    Missing submissions after upgrade Image 10

    Please check your form submissions and let us know if the issue still remains.

  • sidharthjain
    Replied on June 21, 2020 at 11:03 PM

    In itself proposal request form i had data more then 11000 data. Still data missing kindly resolve immediately.

  • Ariel JotForm Support
    Replied on June 22, 2020 at 1:16 AM

    Hi there,

    Thank you for reaching out.

    Can you please share the URL of the form(s) you're having troubles with?

    You can also send us screenshots to better illustrate the issue.

    We'll be waiting for your reply.