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kchudobaAsked on June 10, 2020 at 8:52 AM
I want to download all the submitted forms I have into PDF's for our records, however the site will not download them.
HELP>
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Sam_GReplied on June 10, 2020 at 10:11 AM
Hi Kchudoba,
Thank you for contacting Support.
We're sorry for the inconvenience.
I tried it on my end and it's working as expected.
Kindly try using a different browser or incognito mode.
I have cleared your form cache from our server. Let us know if the issue still persists.
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kchudobaReplied on June 10, 2020 at 3:28 PMSo I tried a different browser and it still doesn't work. I tried
downloading them all, it gave me link, but there are no files. see it is 0
MB?
[image: not working.JPG]
Kate Chudoba
Marketing Communications Manager
WNY United Against Drug & Alcohol Abuse, Inc.
716-821-7722 x 314
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MikeReplied on June 10, 2020 at 6:53 PM
The original PDF file is somehow missing in the form. Please try reuploading the PDF to your form:
Then, check again if you can download the filled PDF files.