Form disabled after removing submissions

Hello, 

We have deleted all the files in the inbox and it still says it's over capacity and the forms don't work. Is it possible to have a look?

Greetings and thank you for your message.

I have checked your form, and it looks like the files are still in the trash folder. To free the space, you need to empty them from the trash as well:

If the problem is not resolved after emptying the trash, please try to empty the form cache from the account settings:

If you are still having a problem, please let us know, and we will take the next steps. 

Thank you for your cooperation.