Can i set different languages for the form and the email notification?

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    Asked on June 16, 2020 at 02:39 AM

    Hi there,

    I have the following problem: I translated my form into different languages, one of them is Czech, which I do not speak. If a customer fills out the Czech form, the responder mail that I receive is also in Czech.

    Is there a setting with which I can set the responder mail to a specific language no matter the language of the form? So that I get the responder mail in German even if the form has been filled out in Czech or English. 

    Thanks for your help

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    Answered on June 16, 2020 at 06:17 AM


    thank you for reaching out to us.

    You can change the language on the email template so that the email notification is sent in German (guide).

    However, please note that if a customer manually types in something in Czech into a textbox (like notes for example) there is no way to translate that with the email notification.

    I hope this helps, please let us know if you have further questions.