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HollyAsked on June 19, 2020 at 7:10 PM
My account was suspended due to suspected phishing. I had an encrypted credit card authorization form for clients to fill out to pay for their orders. If my account can never be reinstated, could I at least be emailed the contents of my main form because I don't have that text saved anywhere and really need it please.
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HollyReplied on June 19, 2020 at 7:18 PM
Ok I looked through the forums and I just need to delete the form that collects the credit card info. That is fine, could someone please delete it so I can have my account reinstated please thank you
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Kevin Support Team LeadReplied on June 19, 2020 at 8:24 PM
I can see you have another ticket for this same matter, here is the link: https://www.jotform.com/answers/2400934
In order to avoid confusion, we will continue assisting you on that ticket.
Thanks.