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debstetlowAsked on June 21, 2020 at 6:56 AM
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John Support Team LeadReplied on June 21, 2020 at 11:23 AM
Hello @debstetlow - You can try resetting the password instead. Please refer to this guide on How-to-reset-JotForm-account-password. Please use the email associated with the account as the reset link can only be sent there.