My login information is not working

when I use my signon credentials, I get the error that my signon or password is not correct.  I have not changed them. 

Hello Judy,

I have flushed your login attempts. Please try logging into your Jotform account from an incognito browser window and check.

If you are still facing an issue, please reset your account password: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password