Please unlock my account!

  • Russell Philpott
    Asked on June 23, 2020 at 2:50 PM

    I was locked out of my account because it said I had 5 failed login attempts. I have to try and log in over and over to get it to go to my hippa account. Please quickly unlock my account. This is very important to our running our business. 

  • John Support Team Lead
    Replied on June 23, 2020 at 4:08 PM

    Hello Russell - I have reactivated the account now. Please try logging on again.

    In case you forgot the password, you can always reset it using this guide on How-to-reset-JotForm-account-password.

    Let us know if you need further assistance.