How can I get my pictures to upload. Its showin a 401 error msg... I'm not sure what to do.

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    rhondahoneycutt72
    Asked on June 24, 2020 at 11:18 AM
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    Sam_G
    Answered on June 24, 2020 at 12:32 PM

    Hi Rhondahoneycutt72,

    Thank you for contacting Support.

    May we ask for a screenshot of the error?

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    I have cloned and tested your form (https://www.jotform.com/form/201754744798166).

    I was able to upload and view the photo uploaded.

    15930161836.24 photo.png

    Please be noted that you have enabled the privacy settings in your account so you cannot view the uploads without getting logged into the account.

    You can either uncheck these settings from the account or log in to your account before viewing these files.

    15930163236.24 privacy.png

    Let us know how it goes.