Submission Emails Notifications Stopped Sending.

  • ChubbsBarsShampoo
    Asked on June 24, 2020 at 4:32 PM

    I've stopped receiving my submissions - I even changed email addresses to see if that would help, but they are no longer coming through. What is the problem?

  • Amin JotForm Support
    Replied on June 24, 2020 at 7:29 PM

    Upon checking email logs, which you also can check following this guide, I've found that the last received submission with ID 4688412898114159182 has triggered your form email notification as shown below:

    1593041199Screenshot 2020 06 25 JotForm Screenshot 10

    Are you sure the email is not in your email spam folder?