Make my form HIPAA compliant

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    Asked on June 25, 2020 at 10:51 AM

    When I first designed my online registration form it was a free account.  We upgraded to silver but I can't see how to make it compliant now.  Can you please help me with this?

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    Answered on June 25, 2020 at 12:22 PM

    Hello @westsidehighschool,

    Thank you for contacting our support team.

    Please note that when you upgrade to the Silver subscription you will need to manually enable HIPAA compliance as it is not automatic. Once HIPAA is enabled, all of your forms will be protected.

    You can use the following user guide to assist you with enabling HIPAA on your account.


    Please do let us know if you have any further questions or concerns, we are always happy to help.