Why am I not able to share my form?

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    cloblack57
    Asked on June 25, 2020 at 01:03 PM

    I created and tried sharing a form.  It says mail sent but it is not received by me or the other recepient.

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    IvayloK
    Answered on June 25, 2020 at 02:05 PM

    Did you use our Share on Email feature?

    If no, please try to use this method. It is a straightforward way to send an email to your users and include the Form URL in it. You can check and follow this walkthrough:

    https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    If you can not send e-mails via the Share on Email feature, please let us know and we will further investigate.