Why am I not able to share my form?

  • cloblack57
    Asked on June 25, 2020 at 1:03 PM

    I created and tried sharing a form.  It says mail sent but it is not received by me or the other recepient.

  • Ivaylo JotForm Support
    Replied on June 25, 2020 at 2:05 PM

    Did you use our Share on Email feature?

    If no, please try to use this method. It is a straightforward way to send an email to your users and include the Form URL in it. You can check and follow this walkthrough:

    https://www.jotform.com/help/303-How-to-Send-a-Form-via-Email

    If you can not send e-mails via the Share on Email feature, please let us know and we will further investigate.