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lovecraftathensAsked on June 25, 2020 at 4:26 PM
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VincentJayReplied on June 25, 2020 at 5:38 PM
Hi,
I checked your account and you're using PayPal as your payment method. You need to cancel the subscription on your PayPal account by following this guide: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
After that, you need to let us know when you're done so we can request for a refund.
We'll wait for your response. Thank you.