I have the free version of jotform

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    Asked on June 26, 2020 at 10:56 AM

    I have the free version of jot form if I pay a one time fee of 20 dollars will that restore my folders I accidentally deleted ?

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    Answered on June 26, 2020 at 12:04 PM

    Hello @infotfig,

    Thank you for contacting our support team.

    It seems that you have created a duplicate support ticket regarding the same issue. I see that one of my colleagues has responded to your earlier ticket. You can find their answer via this link. https://www.jotform.com/answers/2414182

    However, to answer your question, you will not need to pay us anything to restore your forms. Your deleted forms will be stored in your trash folder for 30 days after the initial deletion. After 30 days the forms will be purged from our databases and will no longer be restorable. 


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    Answered on June 26, 2020 at 12:28 PM
    Ok thank you so much for your help