I just did the forced upgrade and I need my forms to work right now, losing business

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    Asked on June 26, 2020 at 01:32 PM
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    Answered on June 26, 2020 at 03:17 PM

    Hi Acarlson4040,

    Thank you for contacting Support.

    I have checked your account and it's showing that you are under the free plan.

    May we ask which plan you upgraded to and what was the method of payment?

    We will wait for your response.

    Related guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account