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RKnowlsonAsked on June 27, 2020 at 9:21 PM
I am just about to downgrade from BRONZE, and during this process I was offered a $5 per month offer which gives me additional data space. Can I please have some further information about this please (I can no longer find it).
Thanks,
Richard -
Vanessa_TReplied on June 28, 2020 at 12:25 AM
I assume you are referring to our Storage plan.
The Storage plan is only offered to users who are in Free/Starter plan but has exceeded their total submission storage. Basically it is just the same as the Free plan with unlimited total submission storage.
Understanding-Your-Account-Usage-and-Limits
As per checking, you only have 23 submissions currently stored on your account, as such, I am uncertain if this will be of any difference when your account goes back to the Free/Starter plan by next month.
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RKnowlsonReplied on June 30, 2020 at 9:28 PMJust checking this applies to submissions rather than upload space correct
(100MB)?
Thanks,
Richard
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Vick_W Jotform SupportReplied on July 1, 2020 at 1:54 AM
Hi Richard,
Thanks for writing back to us.
If I understood correctly the 100MB space you are referring to is the upload space limit. If you are referring to something else please provide a screenshot so we can assist accordingly.
Thanks.