Wordpress Embedded Jotform says "Please Wait" once Submitted

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    cbra
    Asked on June 29, 2020 at 03:33 PM

    Hello - I have spent way too much time trying to sort this out!  I followed the instructions exactly for embedding my jotform into wordpress.com. I copied the code provided for the wordpress platform into wordpress, and the form appears.

    When I click 'submit' it gets hung up on "please wait." Wordpress help tried to work with me to resolve it but gave up saying to contact jotform. I see other people have had this problem but I don't understand how to get around it. Please help.


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    Kevin_G
    Answered on June 29, 2020 at 06:14 PM

    The issue may be related to the form URL used on your current embed code, I would recommend you to replace it with the iFrame code provided by the "Publish" wizard, this guide will help you to get it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need further assistance.