Hide/Show Conditional Logic not working for Submit page

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    nathanflores
    Asked on June 29, 2020 at 06:06 PM

    After clicking Next, I get a blank screen. 

    Screenshot
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    Jovanne_A
    Answered on June 29, 2020 at 06:40 PM

    Hi, thank you for reaching out to us.

    Can you please provide us more details about the issue? So we can investigate further.

    We look forward to your response. Thank you.

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    nathanflores
    Answered on June 29, 2020 at 06:51 PM

    I am trying to get the form to do something like this:

    If option 1 is selected, you get questions 2-3 + submit page. If option 2 is selected, you get questions 2-5 + submit page. 


    How would I do that?

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    Jovanne_A
    Answered on June 29, 2020 at 07:33 PM

    Hi, thank you for your response.

    You can make use of the SKIP TO A PAGE and ENABLE / REQUIRE FIELD conditions.
    Please check the condition on my cloned form for your reference:
    https://form.jotform.com/201806982584969

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    Guides:
    https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic
    https://www.jotform.com/help/367-How-to-Make-a-Field-Required-Based-on-User-s-Answer

    Clone a form:
    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL


    I hope this will help. Let us know if you have further questions.

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    nathanflores
    Answered on June 29, 2020 at 08:09 PM

    Hi, I was able to figure out this issue so thank you, but I have a more complex issue that I'd like to discuss. Is there any way to privately chat?

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    JohnRex
    Answered on June 29, 2020 at 10:46 PM

    Hello @nathanflores - Please note that this support system is our primary method of customer support. Your questions on this support forum shall be answered in a timely manner. 

    Chat support is available only when the forum is manageable and from Mon to Fri 9 am to 7 pm EST. You may be able to connect to our chat support team members when the chat is open irrespective of your subscription plan.

    Also, I have responded to the other ticket you created. Here's the link: https://www.jotform.com/answers/2419270.

    You can describe your new concern there and we'll be responding to it as soon as possible.