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nathanfloresAsked on June 29, 2020 at 6:06 PM
After clicking Next, I get a blank screen.
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Jovanne JotForm SupportReplied on June 29, 2020 at 6:40 PM
Hi, thank you for reaching out to us.
Can you please provide us more details about the issue? So we can investigate further.
We look forward to your response. Thank you. -
nathanfloresReplied on June 29, 2020 at 6:51 PM
I am trying to get the form to do something like this:
If option 1 is selected, you get questions 2-3 + submit page. If option 2 is selected, you get questions 2-5 + submit page.
How would I do that?
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Jovanne JotForm SupportReplied on June 29, 2020 at 7:33 PM
Hi, thank you for your response.
You can make use of the SKIP TO A PAGE and ENABLE / REQUIRE FIELD conditions.
Please check the condition on my cloned form for your reference:
https://form.jotform.com/201806982584969
Guides:
https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic
https://www.jotform.com/help/367-How-to-Make-a-Field-Required-Based-on-User-s-Answer
Clone a form:
https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
I hope this will help. Let us know if you have further questions. -
nathanfloresReplied on June 29, 2020 at 8:09 PM
Hi, I was able to figure out this issue so thank you, but I have a more complex issue that I'd like to discuss. Is there any way to privately chat?
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John Support Team LeadReplied on June 29, 2020 at 10:46 PM
Hello @nathanflores - Please note that this support system is our primary method of customer support. Your questions on this support forum shall be answered in a timely manner.
Chat support is available only when the forum is manageable and from Mon to Fri 9 am to 7 pm EST. You may be able to connect to our chat support team members when the chat is open irrespective of your subscription plan.
Also, I have responded to the other ticket you created. Here's the link: https://www.jotform.com/answers/2419270.
You can describe your new concern there and we'll be responding to it as soon as possible.