Submission appearance on the app

  • parlourtwentyseven
    Asked on July 5, 2020 at 11:32 AM

    Hi, 

    I feel like the appearance of submissions when viewed on the app especially, needs to be worked on. It looks quite messy and poorly structured. For once, I cannot see the actual signatures, or it it like that for security reason? 

    I also would prefer to see that they have checked the boxes. I know for it to be submitted the required fields are checked and agreed upon, but i would still like to see it checked. I also have an issue of how the submissions appear in emails too.


    I just thought this could be something that could be worked on.


    Other than that, I'm really enjoying the use of your service. 

    Thank you

  • Flavio_A
    Replied on July 5, 2020 at 12:38 PM

    Hi @parlourtwentyseven

    Thank you for the feedback. It is always a good thing to know what users are thinking about us, so we can improve our features.

    As for the submission appearance, you can change the layout of your PDF submission at:

    https://support.jotform.com/pdf-editor/201862348926058

    It includes choosing which fields you want to have showing - such as the signature field and the checkboxes.

    Also, if you do not like the way the information is displayed in emails, it is possible to send the PDF version of submissions attached to the email notifications.

    Related guide: https://www.jotform.com/help/503-How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    Please have a try and let us know if you we can assist you any further.