How to open the form link without login to the JotForm account?

  • pfmcmullan84
    Asked on July 8, 2020 at 4:44 AM

    Hi there,


    i have created a from i wan to send to customers - i was able to send the link for forms, but now it is asking customers to create an account.


    Is there any reason for this, as it will mean customes will be less likley to fill out a survey


    Thanks 

    Peter

    Jotform Thread 2436007 Screenshot
  • Johann_A
    Replied on July 8, 2020 at 6:01 AM

    Hi there, 

    I will be happy to help. 

    So normally when you share a link to your form to any person, they won't be required to create an account on Jotform. 

    if it's happening maybe it means that your form is on "private mode". You should check the settings on your form.

    1594202306Capture d’écran 2020 07 08 Screenshot 10

    1594202369Capture d’écran 2020 07 08 Screenshot 21

    Also feel free to read this guideline about creating an URL: Where to find my URL

    Have a great day!

     
     
  • roneet
    Replied on July 8, 2020 at 9:05 AM

    You may share the direct URL of the form via your email address as assigning the forms would make people signup/login to their JotForm account.

    This guide will help you to get the Form link:

    https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Let us know if you need further assistance with this.

    Thanks.