My forms with Square Integration are no longer working

  • mrjoerph
    Asked on July 11, 2020 at 8:34 AM

    Help.  Have not received orders in five days.   

    Trying to fix, but not updating when I indicate save.

    Just says:  updated yesterday 


  • Patrick_R
    Replied on July 11, 2020 at 10:07 AM

    Hello! I just checked your form. In your Square integration, the "Business Location" field is empty. This is a required field. You need to select a value here (from the dropdown) and then press the "CONTINUE" button by scrolling down (this will save your changes).

    1594476420The Easiest Online Form Builde Screenshot 10

    After this, please clear your form cache by following instructions in this article: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Once, this is done, please re-check your form's working. In case the problem still persists, let us know.

    Thank you!