Turn off robot tool verification

  • IBEX_PAL
    Asked on July 12, 2020 at 9:10 AM

    How can I turn off the " i am not robot tool verification"?

  • Kenneth JotForm Support
    Replied on July 12, 2020 at 10:55 AM

    Thank you for reaching support,

    I made a test submission on your live form and I was not able to replicate the issue as I did not encounter any "i am not robot tool verification"?

    1594565463c1 Screenshot 10

    Can you send us a screenshot of when this issue occurs? https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Mass submissions might be coming from your IP and is being recognized as spam or tagged as suspicious activity, so please provide us with your IP address so we can Whitelist it form our end, then have you make a test submission.

    Here is how to get your IP address: https://whatismyipaddress.com/

    Awaiting your response.

    Best.