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Rendon_AnnieAsked on July 30, 2020 at 6:45 PM
Still issues
You can change the email address linked to your account in your account profile page: https://www.jotform.com/myaccount/profile.:
WE DID THIS 10000000000. ANd system changes to olde email.
Please whitelist jotform domains and IPs in your web/email host to ensure that all the emails sent to you will be received successfully.
- Whitelisting-JotForm-IP-Addresses-and-Domains. ( I DON'T UNDERSTAND THIS )
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Girish JotForm SupportReplied on July 30, 2020 at 9:02 PM
Hello,
Please use the verification link provided by my colleague on your previous ticket to verify the new email.
Here is the previous ticket link: https://www.jotform.com/answers/2480605-HIPAA-account-email-address-not-updating