Multiple email reminders sent daily

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    johannawise
    Asked on August 01, 2020 at 06:56 PM

    Today my clients and I each received 3 email reminders for this form, although I've only set up 1 reminder: https://form.jotform.com/201737482246154 

    1596322439Screen Shot 2020-08-01 at 3.46


    This has been a recurring problem problem for every email reminder I've set up on any form. My clients are becoming annoyed at the up to 5 reminders they sometimes receive a day. 

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    Carlos_C
    Answered on August 01, 2020 at 08:42 PM

    Hello,

    Thank you for your message.

    In this case, we cant replicate the issue in our clone form please remove the notification and create it again so you can reset the cron and the reminder.

    Complete guide: How-to-Set-Reminder-Emails-for-Your-Forms.

    If you need any further assistance, please let us know. We will be happy to help.