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johannawiseAsked on August 1, 2020 at 6:56 PM
Today my clients and I each received 3 email reminders for this form, although I've only set up 1 reminder: https://form.jotform.com/201737482246154
This has been a recurring problem problem for every email reminder I've set up on any form. My clients are becoming annoyed at the up to 5 reminders they sometimes receive a day.
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Carlos_CReplied on August 1, 2020 at 8:42 PM
Hello,
Thank you for your message.
In this case, we cant replicate the issue in our clone form please remove the notification and create it again so you can reset the cron and the reminder.
Complete guide: How-to-Set-Reminder-Emails-for-Your-Forms.
If you need any further assistance, please let us know. We will be happy to help.