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creativebussalesAsked on August 4, 2020 at 4:39 PM
Hello - I would like to change my payments from Month to Month to Annually for our Bronze account.
Can you please assist me?
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Jovanne JotForm SupportReplied on August 4, 2020 at 8:50 PM
Hi, thank you for reaching out to us.
You may downgrade your account first back to free and then proceed to upgrade to the yearly plan. Guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
I hope this will help. Let us know if you have further questions.