Billing Cycle: Change from monthly to annual payment

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    creativebussales
    Asked on August 04, 2020 at 04:39 PM

    Hello - I would like to change my payments from Month to Month to Annually for our Bronze account. 


    Can you please assist me? 

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    Jovanne_A
    Answered on August 04, 2020 at 08:50 PM

    Hi, thank you for reaching out to us.

    You may downgrade your account first back to free and then proceed to upgrade to the yearly plan. Guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free


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    I hope this will help. Let us know if you have further questions.