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jrgrinneyAsked on August 7, 2020 at 5:27 PM
I added a link to Square and when I went to connect, it says successful connection and the wheel spins...forever!
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Mike_G JotForm SupportReplied on August 7, 2020 at 10:30 PM
I created a cloned version of the most recent form you created in your account and I was not able to reproduce the issue you have described. I added a Square payment field and connected my Square account.
Can you also try adding a new Square payment field in your form and try to connect your Square account after? You may also try switching the Mode of the integration first from Live to Test, then to Live again before connecting your account.
Feel free to let us know if you need any further assistance.
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jrgrinneyReplied on August 8, 2020 at 1:28 PM
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jrgrinneyReplied on August 8, 2020 at 2:28 PMJust came up with another issue:I have identified one entry in the middle of the form as a “required” entry. If I get to the bottom and hit the “SUBMIT” button without filling in that required field, nothing happens. The empty field error is highlighted in red, but since it is in the middle of the form and not on my screen, I am not aware of the fact that nothing happened. Any way to flag that and put it in the field of vision?
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John Support Team LeadReplied on August 8, 2020 at 5:21 PM
Since your last two questions tackle another topic, I have moved them to each separate ticket. We'll address that via these links below shortly: