COVID 19 forms are not going through - seems going to verizon's spam

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    Asked on August 10, 2020 at 03:08 PM

    Hey, so our COVID 19 wellness & consent forms are not going through to Verizon cell providers. They are however going through to other cell phone providers.It seems that it is going to Verizon's spam.

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    Answered on August 10, 2020 at 07:29 PM

    Hi there - Apologies for the inconvenience.

    I'm not sure if I understood your query correctly. Is your form can't be opened in Verizon cellphone providers? If so, kindly share with us a screenshot of the error message if there's any.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum 

    If you are, however, referring to something else, kindly provide us some more information to better illustrate the issue.