My account shows over quota but my quota looks to be fine

  • EngineIce256
    Asked on August 12, 2020 at 5:35 PM
  • Niko_N
    Replied on August 12, 2020 at 5:58 PM

    Greetings,

    We apologize for the inconvenience.

    Presumably, the account was recently over the limits, and that caused the form to be disabled. Sometimes form caches cause such issues and prevents form to be activated once the account would be below the limits. In that case, it's recommended to clear form caches to activate them:

    How to Clear Your Form Cache?

    I've already cleared your form caches and it's accessible now.

    Please feel free to let us know if you have other questions or concerns and we will be glad to help you.