How do I sync what people order into Google Sheets

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    jhonnyrsmith
    Asked on August 14, 2020 at 06:55 PM
    how do I sync what people order into my google sheets?
    It gives me names and invoices but no item count
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    Mike_G
    Answered on August 14, 2020 at 07:10 PM

    We will be glad to help you with your concern.

    I have tested a cloned version of the most recent form you have updated in your account and integrated it with Google Sheets and the PayPal payment field appears to have the quantity of the items that were ordered in the sheet.

    1597446518zt200814_190427.png

    Can you confirm what exactly are you seeing on your end, please? Or, if you are looking to get a different result, can you give us more details about your requirements?

    You may also post a screenshot of what you are getting on your end in your next reply. This guide tells how you can do that. How-to-Post-Screenshots-to-Our-Support-Forum

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    jhonnyrsmith
    Answered on August 14, 2020 at 07:28 PM
    I’m not getting the product exiting on my sheets that’s all I need
    ...
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    Mike_G
    Answered on August 14, 2020 at 10:08 PM

    May we know if the PayPal payment field in your form was added after you integrated your form with Google Spreadsheet, please?

    Because if that is the case, please know that new fields will not sync to the existing Google Sheets integration.

    You may reintegrate your form after removing the existing integration, but please be informed that, by doing this, a new Google Sheet will be created and the old Google Sheet will be disconnected.

    Please let us know if you need any further assistance.

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    jhonnyrsmith
    Answered on September 10, 2020 at 09:28 PM
    Hello I am having trouble again with my paypal connection and want to
    confirm that I’ve connected the payment system correct
    ...
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    Mike_G
    Answered on September 10, 2020 at 11:08 PM

    I have moved your new concern to a new ticket considering it is about another topic.

    Here's the link to the new ticket.

    https://www.jotform.com/answers/2569634

    We will be responding to that ticket shortly. Please refer to that ticket if you have any follow-up questions about your new concern to avoid confusion.