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jsimpson1024Asked on August 20, 2020 at 12:03 PM
Hello Jotform,
Just realized that all the forms that customers fill out are coming to me - but not them.
I'm creating journal prompts and homework assignments for clients to complete. Once they are done, I want a copy and I want them to have a copy of what they completed. I've added email function and it appears to do that if the form is submitted. However, if a user puts his email address in, fills out the form and then saves it to return later, I get the email but not him.
How can I make sure the person filling out the form - and not me - is sent the email to return to complete at a later time?
Thanks!
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Ed Enterprise Customer Success EngineerReplied on August 20, 2020 at 1:49 PM
Hi @jsimpson1024,
Sure, that is an 'Autoresponder' and then you'll want to enable PDF attachments and select the form pdf. We have a full guide here, but in short:
In the form builder go to settings > emails > and then click the + symbol:
Then click on the 'Autoresponder' option:
Then you can configure it there, to add the PDF attachment go to the Advanced tab & toggle on the 'PDF Attachment' option and ensure the option is checked:
Let us know if you have any questions