How to email user who filled out the form once it's saved

  • Profile Image
    jsimpson1024
    Asked on August 20, 2020 at 12:03 PM

    Hello Jotform, 


    Just realized that all the forms that customers fill out are coming to me - but not them. 


    I'm creating journal prompts and homework assignments for clients to complete. Once they are done, I want a copy and I want them to have a copy of what they completed. I've added email function and it appears to do that if the form is submitted. However, if a user puts his email address in, fills out the form and then saves it to return later, I get the email but not him. 


    How can I make sure the person filling out the form - and not me - is sent the email to return to complete at a later time? 


    Thanks! 


  • Profile Image
    Ed_Hughes
    Answered on August 20, 2020 at 01:49 PM

    Hi @jsimpson1024, 

    Sure, that is an 'Autoresponder' and then you'll want to enable PDF attachments and select the form pdf. We have a full guide here, but in short:

    In the form builder go to settings > emails > and then click the + symbol:

    1597945651Screenshot 2020-08-20 at 18.45

    Then click on the 'Autoresponder' option:

    1597945682Screenshot 2020-08-20 at 18.46

    Then you can configure it there, to add the PDF attachment go to the Advanced tab & toggle on the 'PDF Attachment' option and ensure the option is checked:

    1597945736Screenshot 2020-08-20 at 18.46

    Let us know if you have any questions