Unable to login to account.

  • Profile Image
    Dawn 
    Asked on August 20, 2020 at 12:39 PM

    Hello,

    First off, my group does not have a paid subscription.

    I believe one of our interns (who is no longer with us) created a form using jotform.  We have discovered a glitch, but I cannot log into the account.  It is the CECA Project Form with this link https://form.jotform.us/72144714888162

    Is there any way that I can create a new login without losing this (our only) form?

    Any help is appreciated.

    Thank you,

    Dawn Dickins

    Center of Excellence for the Creative Arts (CECA)

  • Profile Image
    Basil_A
    Answered on August 20, 2020 at 04:52 PM

    Hi,

    The form is under an account with the Email address:

    crewsj@apsu.edu

    You can request a password reset to access the account.

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Please let us know if you require any further assistance.