Pre-sales questions

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    Jon Taylor 
    Asked on August 20, 2020 at 01:46 PM

    I am working with a client on developing some workflows with Zapier and currently reviewing form platforms. We initially tested out Google Forms but ran into some issues so now looking at JotForms. Below are two questions we currently have:


    1. Upon a form submission, is it possible to have a unique ID generated by Jotform but also passed along via Zapier which will be dumped into a spreadsheet or AirTable?

    2. When a photo gets uploaded via Jotform, how does that pass along to Zapier? Is it a link URL back to Jotform or does the actual image get dumped into the destination which would be AirTable or a spreadsheet on our end?

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    Jovanne_A
    Answered on August 20, 2020 at 06:32 PM

    Hi, thank you for reaching out to us.

    1. Upon a form submission, is it possible to have a unique ID generated by Jotform but also passed along via Zapier which will be dumped into a spreadsheet or AirTable?

    Yes, each submission has a unique submission ID which can be passed to Zapier and dumped the data into different apps like Google Sheet or Airtable.

    2. When a photo gets uploaded via Jotform, how does that pass along to Zapier? Is it a link URL back to Jotform or does the actual image get dumped into the destination which would be AirTable or a spreadsheet on our end?

    For file uploads, the link of the file will be sent through Zapier, not the actual file.

    You can check this guide on how to integrate Jotform with Zapier.
    https://zapier.com/apps/jotform

    I hope this will help. Let us know if you have further questions. 

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    Jon Taylor 
    Answered on August 20, 2020 at 07:28 PM
    Perfect l, thank you. Is a Jotform user required to then view that link I take it?
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    Jovanne_A
    Answered on August 20, 2020 at 08:56 PM

    I'm not so sure if I understand your question correctly. Do you mean that it is required to log in to the Jotform account when viewing the image link?
    Uploaded files can be viewed even without logging in to your Jotform account. 
    Guide: How-to-Unrequire-Log-in-to-View-Uploaded-Files

    If you're referring to something else, please let us know so we can assist you properly.

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    Jon Taylor 
    Answered on August 21, 2020 at 10:28 AM
    Thank you, this answers my question, thank you.
    Jon Taylor
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    Jon Taylor 
    Answered on August 24, 2020 at 04:28 PM
    I have two additional questions while reviewing Jotform for my client:
    1. If we use the Dropbox integration, does the file upload skip storing it with Jotform and only stores it with Dropbox, or is the data stored in both Jotform and Dropbox?

    1. We were looking at the AirTable integration and was surprised it can’t link up with most field types. I would say over 50% of our fields were greyed out and weren’t allowed to be integrated. We ended up using Zapier again and it worked great, but still curious why it is so limited?

    Jon Taylor
    Founder | Bayon IT
    (P) 612.424.4195
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    Apple Consultants Network
    Apple Certified Support Professional
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    Jed_C
    Answered on August 24, 2020 at 09:57 PM

    I'll address your questions on the following ticket links.

    https://www.jotform.com/answers/2533962

    https://www.jotform.com/answers/2533963