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DeidraAsked on August 21, 2020 at 11:45 AM
Good day! I have received a few complaints from customers about the JotForm not functioning when trying to submit orders. Is there a fix for this?
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Kenneth JotForm SupportReplied on August 21, 2020 at 1:02 PM
Thank you for reaching support,
I cloned and tested the form and I was able to make a successful submission:
I believe the issue is with the multiple Page Breaks on your field:
Removing those unnecessary page breaks should solve the issue unless your uses are referring to some other issue?
I hope that helps.
Best.
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lajuicyjarsReplied on August 21, 2020 at 5:28 PM
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Jed_CReplied on August 21, 2020 at 8:37 PM
I have moved your new question to a separate ticket and will address you on this link https://www.jotform.com/answers/2529579 shortly.