Failed to display some Chinese Characters on preview PDF

  • Jacky
    Asked on August 24, 2020 at 1:30 AM

    Hi Support,

    By converting to JotForm from my PDF, It is found that some input chinese characters cannot be displayed on the preview PDF.

    https://www.jotform.com/form/202273105423038

    Jotform Thread 2531850 Screenshot
  • Vick_W Jotform Support
    Replied on August 24, 2020 at 7:34 AM

    Hi Jacky,

    Happy to help you today.

    Can you please send us the characters here as a text instead of images. So we can check them and further investigate the issue.

    Thanks.