Form Over Quota

  • Tapash Ghosh
    Asked on August 25, 2020 at 8:21 AM

    Please check the form which i s not working . 

    https://form.jotform.com/202253536545049

    Jotform Thread 2534819 Screenshot
  • Ed Enterprise Customer Success Engineer
    Replied on August 25, 2020 at 10:35 AM

    Hi Tapash, 

    I've checked and the form loads ok for me now. If you're still not able to load it do let us know!

    Thank you!

  • Tapash Ghosh
    Replied on August 25, 2020 at 11:28 AM
    can anyone can come on anydesk and check me view???
    ...
  • Ed Enterprise Customer Success Engineer
    Replied on August 25, 2020 at 1:30 PM

    Hi Tapash, 

    Yes, I checked the form earlier and was able to view the form - are you still not able to see the form?

    Thank you!

  • Tapash Ghosh
    Replied on August 25, 2020 at 2:28 PM
    see the attachment, this is my view what i saw in my pc
    ...
  • Ed Enterprise Customer Success Engineer
    Replied on August 25, 2020 at 4:12 PM

    Hi Tapash, 

    This is what I see, if you still see "Form Over Quota" please try from an incognito/private browsing window - it's possible your browser is loading a cached page:

    1598386170Screenshot 2020 08 25 at 21 Screenshot 10

    Thank you!

  • Tapash Ghosh
    Replied on August 26, 2020 at 12:28 PM
    [image: image.png]see the same issue. either solve the issue or return the
    cash..i'm really fade up with this..
    ...
  • Ed Enterprise Customer Success Engineer
    Replied on August 26, 2020 at 1:42 PM

    Hi Tapash, 

    I do apologize for the inconvenience, but the form is loading here - and I've tried on a few other computers too. Your screenshot did not come through could you please re-attach it here, we have a guide on how to upload screenshots here.

    Thank you!

  • Tapash Ghosh
    Replied on August 26, 2020 at 2:28 PM
    The form is loading but once click on submit it says that the sceen shot
    I've given.
    ...
  • Ed Enterprise Customer Success Engineer
    Replied on August 26, 2020 at 5:01 PM

    Hi Tapash, 

    OK, I apologize for the inconvenience caused. You're well below all limits in your account, just to be sure I've cleared your form's cache again, but if it still persists please send a screenshot of that screen showing the form ID.

    We have a guide on how to attach screenshots here, apart from your first message no other screenshots are showing. 


    Thank you!

  • Tapash Ghosh
    Replied on August 26, 2020 at 6:23 PM

    lets close the deal. I'm now really fade up..

    I have given you the link and was telling you that while submit the form its say over quota... Have you tried???  I guess no..

    I have given you the form link too.

    I guess that better refund the cash and do the deal close. I don’t have more patience on it.

    I can't lose the market becasue of you..

    Thank you   

  • Tapash Ghosh
    Replied on August 26, 2020 at 6:26 PM

    1598480739Screenshot 20200826 235723 Screenshot 10


  • Tapash Ghosh
    Replied on August 26, 2020 at 6:28 PM

    1598480878Screenshot 20200826 235817 Screenshot 10


  • Ed Enterprise Customer Success Engineer
    Replied on August 26, 2020 at 6:44 PM

    Hi Tapash, 

    Can you please try in an Incognito window, or clear your cache (a guide is here). This is what I currently see your account as:

    1598481890Screenshot 2020 08 26 at 23 Screenshot 10

    Thank you!

  • Tapash Ghosh
    Replied on August 27, 2020 at 3:19 AM

    i cleaned it and seems same..

    if you have time i can share my screen with you by anydesk if you want,

    i'm really suffering huge problem,, loosing my market.

    i am sorry i have to close the deal.

  • Tapash Ghosh
    Replied on August 27, 2020 at 5:22 AM

    Yes, it seems working Fine.

    thank you