The "remove integration" buttons are not working

  • nuggetpepod
    Answered on August 25, 2020 11:33 PM
    Hi -- the "remove integration" buttons are not working. When I select it, I get a message that I can't add more payment options. I don't want any payment options, just the form! Totally frustrated.
  • John JotForm Support
    Answered on August 25, 2020 11:39 PM

    I can only see one form on your account so I assume this is the form you're working on with: Little Nugget P.E. Pod Registration Form

    I just checked that you are using a Purchase Order field. If you want to use a Paypal Checkout field, you need to remove the said field to be able to add Paypal. This is because you can't have two payment fields in a single form.

    Note that removing the Purchase Order field from the form will also remove the data associated with it. So I suggest downloading a copy of your submission as a backup. Here's a guide on How-to-Download-Form-Submissions-as-Excel-CSV-PDF.

    Regarding the products you already created, you need not to worry as it will be carried over to the Paypal field, so you won't have to create them again.