This one is working through direct form link, But this is not working i

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    dhineshestfnsw
    Asked on September 11, 2020 at 11:44 AM

    This one is working through direct form link, But this is not working in Production. Any suggestion for this ?



    This is a re-post of a comment on Capitalizing the First Letter of Every Field Value on Email

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    FelipeSantana
    Answered on September 11, 2020 at 12:57 PM

    Hello,

    Our apologies for the inconvenience that you have experienced.

    When you say 'in production', I assume you mean that the form is embedded to a website where it is being used Live. if this is the case, we will need to request that you share the exact web page where the form is embedded so we can troubleshoot.

    If the form is functioning correctly via the direct Form URL, then the issue is most likely related to the embed method that you have used for your form. We have several embed codes and methods that you can try to help resolve this issue.

    Related User Guides:

    Embedding-a-Form-to-a-Web-Page

    Which-Form-Embed-Code-Should-I-Use