Having issues with the form showing when someone completes and signs.

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    Nora Bohanon
    Asked on September 15, 2020 at 09:43 AM

    Having issues with the form showing when someone completes and signs. Currently, just shows the fields and not the form so the user cannot view and read what they're signing.



    This is a re-post of a comment on Webinar: How to use JotForm Smart PDF Forms

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    Bert_A
    Answered on September 15, 2020 at 10:55 AM

    Hi there,

    Thank you for reaching out.

    I tested a clone of your form but couldn't seem to replicate such issue.

    Would you mind sending a screenshot of the particular page you're getting?

    How-to-Post-Screenshots-to-Our-Support-Forum

    I have also cleared your form cache in our server so please give it a try and see if the issue would still occur.

    Thanks.