forgot my password

  • caothetoan88
    Asked on September 20, 2020 at 11:50 AM
  • KrisLei Jotform Support
    Replied on September 20, 2020 at 12:23 PM

    Hi,

    Thank you for reaching out to us.

    Please be refer to this guide to reset your password:

    1. Visit Jotform's Website. 

    2. Click on the Login button.

    2019 11 22 009 Screenshot 10

    3. Click the Forgot Password? link at the popup:

    2019 11 22 010 Screenshot 21

    4. Enter either the email address or username.

    5. Click the Send Reset Instructions button.

    2019 11 22 011 Screenshot 32

    6. Check your email inbox for the password reset email.

    7. Click the Reset Password button or the URL provided in the email.

    2019 11 22 013 Screenshot 43

    8. Enter your new password, and click the Reset My Password button, and you're done. 

    2019 11 22 012 Screenshot 54

    For reference:How-to-reset-JotForm-account-password