How to Cancel account

  • DeVito_Charlene
    Asked on September 23, 2020 at 12:15 PM

    Could you please advise me on how to cancel my account?  We no longer need it.

  • Dagmar_B
    Replied on September 23, 2020 at 2:33 PM

    Hello,

    Your account is set to downgrade to the Free Level on Oct. 11, 2020.

    After that date you will no longer be paying for your Package. Any forms you have will still be available to you.

    Should you want to delete your account and all its froms, please follow this guide: https://www.jotform.com/help/527-how-to-delete-my-account?

    If you need further assistance, please let us know.