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RICOHRepairAsked on September 26, 2020 at 12:19 AM
I need to change the credit card before October 1 but in the payment page the button "Change Credit Card" opens Paypal website.
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Ariel JotForm SupportReplied on September 26, 2020 at 8:29 AM
Hello there,
Thank you for contacting Support.
Since your subscription is being paid for via PayPal, you would need to update the credit card or account information in your PayPal account to update your payment information. In other words, any change in billing information must be done in your PayPal account.
Let us know if you have further questions.