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rtolmachAsked on September 26, 2020 at 8:46 PM
Hello JF
I generally understand the conditional Show/Hide system. Use it all the time.
However, I ran into something tonight, which I have not previously encountered.
When I look at the "Title" field, the Conditions icon appears to the right.
But when I click that icon to see what conditions are set for that field, I see a message saying, "YOUR CONDITION SEARCH YIELDED NO RESULTS."
Please see the images in the attached jpg.
This has happened a couple of times tonight with different fields.
Thanks!
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Jed_CReplied on September 26, 2020 at 9:01 PM
I checked your form and it doesn't have the title field you've mentioned in your condition. It's possible that this is a caching issue. What you can do is try duplicating the field to remove the condition icon.
Also, you can try clearing your form cache and see if it helps https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.
Let us know if you have any questions or if you need further assistance.
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rtolmachReplied on September 27, 2020 at 12:01 AM
Thanks
I went to teh article you provided: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.
The screen images there do not match what I see on my site. Perhaps outdated? Anyhow, I figured it out and cleared the form cache. Problem persisted. So I cloned the Title field and deleted the old one.
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Vanessa_TReplied on September 27, 2020 at 12:26 AM
I checked the Title field but it is not attached to any condition:
Please note that cloning a field does not copy the same condition to the new field.
Meanwhile, I checked your Conditions page and can see an erroneous condition. Kindly update it or delete it to avoid unwanted behavior.