Download Submission PDF

  • elitebookkeep
    Asked on September 27, 2020 at 10:18 PM

    Hi,

    I've created a new form with a lovely theme, but, when the client downloads the form it doesn't have the same theme, how do I have the same theme as the form for the client?

    Also, I've lost the 'Thank you' logo and my thank you page. How do I get that back and how do I amend the thank page to say thank you from me and the company?

    TIA

    Kind regards,

    Fionah


    Jotform Thread 2601036 Screenshot
    Page URL: https://form.jotform.com/202707199704863
  • Vick_W Jotform Support
    Replied on September 28, 2020 at 12:39 AM

    Hi Fionah,

    You can edit your PDF documents int he PDF editor and make it look similar to your form.

    1601267505 5f71673158a7c Screenshot 10

    You can press the blue paint roller on the right side.

    1601267693 5f7167ed22b3a Screenshot 21

    Then change the page settings to A5.

    1601267764 5f716834eb6ac Screenshot 32

    Then you can change the header background color and use the same one as your form.

    1601267899 5f7168bb3ea40 Screenshot 43

    Please try it and let us know if you need further assistance.

    Thanks.

  • Vick_W Jotform Support
    Replied on September 28, 2020 at 12:43 AM

    For your other question, I've created a new ticket and will respond to it shortly on the link below.

    https://www.jotform.com/answers/2601128

    Thanks.

  • elitebookkeep
    Replied on September 28, 2020 at 2:34 AM

    That's great - thank you!


    Is it possible to remove the page line in the PDF?


  • Vick_W Jotform Support
    Replied on September 28, 2020 at 3:39 AM

    Can you please point out the page line in a screenshot? So we can see what you are referring to exactly.

    Here is how you can send us a screenshot.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your reply.

    Thanks.

  • elitebookkeep
    Replied on September 28, 2020 at 4:13 AM

    1601280806Capture Screenshot 10

  • Vick_W Jotform Support
    Replied on September 28, 2020 at 5:28 AM

    Hi there,

    The line you are referring to is there by default. As it separates the pages. This is how the PDF will show page by page. If you take out PDF print then the pages will get separated by this line. So it can not be removed.

    Let us know if you have any other questions or concerns.

    Thanks.