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kdunstanAsked on September 28, 2020 at 12:22 AM
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Patrick_RReplied on September 28, 2020 at 2:54 AM
Hi! I noticed that you've already cancelled your subscription. For this reason, We can issue a pro-rated refund, cancel your subscription and then delete your account.
But please note that this will also delete all of your data. In case you want to download your data before the deletion, you can do so by following these instructions: How to Export All of Your Data at Once
When you want us to proceed with the deletion, let us know. We'll do the needful.
Thank you!