-
centrocavourAsked on October 21, 2020 at 5:27 AM
Hello,
i would like to change font settings in my pdf document for the field "fill in form" but it doesn't apply my changes.
Why?
-
Sonnyfer JotForm SupportReplied on October 21, 2020 at 9:15 AM
Hi there - Apologies for the inconvenience.
I cloned your form and was able to change the font of the Fill in the blank field in PDF editor.
Perhaps your form is heavily cached so I cleared them for you. Could you please check again?
Related Guide: How-to-Clear-Your-Form-Cache
-
centrocavourReplied on October 21, 2020 at 10:28 AMI'm sorry
it works only with questions, not with answer style...
I cleared my cache
[image: immagine.png]
Il giorno mer 21 ott 2020 alle ore 15:15 JotForm ha
scritto:
... -
Kevin Support Team LeadReplied on October 21, 2020 at 3:10 PM
I have cloned your form to my account and performed some tests, this seems to be working as expected, may we perform a test directly to your document?
This way we can find what may be causing the issue or if this is isolated to your form.
Looking forward to your response.
-
centrocavourReplied on October 22, 2020 at 4:28 AMof course, here my form https://form.jotform.com/202941873115050
what do I do?
Il giorno mer 21 ott 2020 alle ore 21:10 JotForm ha
scritto:
... -
MikeReplied on October 22, 2020 at 9:20 PM
Please try submitting a test form entry. This way you should be able to see the styled question labels and answers in the PDF editor.
-
centrocavourReplied on October 23, 2020 at 4:28 AMsorry, i understand the mistake.
I thought that "answer style" was for all the black test.
it's ok, it works.
Il giorno ven 23 ott 2020 alle ore 03:20 JotForm ha
scritto:
... -
Cecile JotForm SupportReplied on October 23, 2020 at 8:17 AM
Thanks for the update.
Let us know if you need further assistance.