Can't change fill in the blank font in PDF editor

  • Profile Image
    centrocavour
    Asked on October 21, 2020 at 05:27 AM

    Hello,

    i would like to change font settings in my pdf document for the field "fill in form" but it doesn't apply my changes.

    Why?



  • Profile Image
    Sonnyfer
    Answered on October 21, 2020 at 09:15 AM

    Hi there - Apologies for the inconvenience.

    I cloned your form and was able to change the font of the Fill in the blank field in PDF editor.

    1603285895_5f9033873229d_font.gif

    Perhaps your form is heavily cached so I cleared them for you. Could you please check again?

    Related Guide: How-to-Clear-Your-Form-Cache

  • Profile Image
    centrocavour
    Answered on October 21, 2020 at 10:28 AM
    I'm sorry
    it works only with questions, not with answer style...
    I cleared my cache
    [image: immagine.png]
    Il giorno mer 21 ott 2020 alle ore 15:15 JotForm ha
    scritto:
    ...
  • Profile Image
    Kevin_G
    Answered on October 21, 2020 at 03:10 PM

    I have cloned your form to my account and performed some tests, this seems to be working as expected, may we perform a test directly to your document?

    This way we can find what may be causing the issue or if this is isolated to your form.

    Looking forward to your response.

  • Profile Image
    centrocavour
    Answered on October 22, 2020 at 04:28 AM
    of course, here my form https://form.jotform.com/202941873115050
    what do I do?
    Il giorno mer 21 ott 2020 alle ore 21:10 JotForm ha
    scritto:
    ...
  • Profile Image
    Mike
    Answered on October 22, 2020 at 09:20 PM

    Please try submitting a test form entry. This way you should be able to see the styled question labels and answers in the PDF editor.

    9ppg7.png

  • Profile Image
    centrocavour
    Answered on October 23, 2020 at 04:28 AM
    sorry, i understand the mistake.
    I thought that "answer style" was for all the black test.
    it's ok, it works.
    Il giorno ven 23 ott 2020 alle ore 03:20 JotForm ha
    scritto:
    ...
  • Profile Image
    Cecile_A
    Answered on October 23, 2020 at 08:17 AM

    Thanks for the update.

    Let us know if you need further assistance.