I cant access my account

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    Travis Nuttall 
    Asked on October 21, 2020 at 07:22 AM

    I reset my password but have not received the email to complete the change. I tried both emails that have been used and nothing. need access urgently.

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    Cecile_A
    Answered on October 21, 2020 at 10:23 AM

    Hello,

    Upon checking, the account associated with tnuttall@traugott.com is active. Please try to reset your password again using tnuttall@traugott.com and check your spam folder if you don't see the reset password email in your inbox.

    Guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Let us know if the problem persists. Thanks.